Support
Need help with DailyWalks? We're here for you.
Frequently Asked Questions
- How does DailyWalks track my steps?
- DailyWalks reads your step count data from Apple HealthKit. Make sure you've granted DailyWalks permission to access your Health data in Settings > Health > DailyWalks.
- My step count isn't showing up. What should I do?
- Go to Settings > Health > DailyWalks on your device and make sure step count access is enabled. If it was already enabled, try toggling it off and back on, then reopen the app.
- Can I change my daily step goal?
- Yes! You can update your step goal from within the app. To prevent accidental changes, you can only change it once per day.
- How do I export my walking history?
- Go to the Overview tab in the app and use the export option. Your walking history will be exported as a CSV file via the iOS share sheet.
- How do I delete all my data?
- In the app, go to the Settings tab and tap “Delete All Data.” This permanently removes your profile, walking history, and settings from your device.
- Does DailyWalks collect or share my data?
- No. All data stays entirely on your device. DailyWalks makes zero network requests and does not collect, transmit, or share any data. See our Privacy Policy for full details.
- Does DailyWalks work without an internet connection?
- Yes. DailyWalks is fully offline — it doesn't require an internet connection to function.
Contact Us
If your question isn't answered above, reach out and we'll get back to you as soon as possible.